Get in touch
We'd love to hear from you.
Whether you're a traveller with a question, a host thinking about listing, or just want to say hello — this is where to reach us.
Who are you?
Tell us who you are and we'll tailor the form.
Select one to continue.
I'm a traveller
Questions about how the directory works, what the tiers mean, how listings are verified, or anything about travelling with fragrance or chemical sensitivity.
I'm a host
Thinking about listing, unsure which tier fits, want to understand what fragrance-free means in practice, or have questions about how the platform works for hosts.
Say hello
We read every message personally.
Low Tox Stays is a small, founder-led platform. There is no support ticket system. When you write to us, a real person reads it.
We're building something new and a lot of what we're figuring out is still in motion. If you have a question we haven't thought of yet, we genuinely want to hear it.
Direct email
You're welcome to write directly if you prefer — this form sends to the same inbox.
We aim to respond within two business days. During busy periods it may take a little longer.
Select what brings you here above and the form will appear below.
Questions from travellers
Ask us anything about how Low Tox Stays works, what to look for in a listing, or how to travel with fragrance sensitivity. No question is too small.
Questions from hosts
Thinking about listing or want to understand the tiers before committing? Ask us anything. There are no bad questions when it comes to getting this right.
Stay connected
Join the conversation before the directory is live.
Follow along on Instagram for early listings, host stories, and news from the low tox travel community.
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